Arrive 5-10 minutes prior to your booked appointment time.
This allows you time to relax, use our amenities and remove any eye make-up if you forgot to not wear eye make-up that day.
For new guests this also allows enough time to fill out new guest forms.
If you arrive late, unfortunately your appointment will not be extended.
Phones must be on silent during your appointment.
Try not to have caffeine prior to your appointment so you can relax.
Due to the nature of our work, hazardous equipment used and insurance guidelines, it is not appropriate for children or friends/family to accompany you at your appointment. If you bring a child to your appointment you will be asked to reschedule and this will result in your booking fee being forfeit.